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  1. Calicantus
  2. How can we help you?

How can we help you?

Check the Frequently Asked Questions to quickly find the answer you’re looking for.

ORDERS & PAYMENTS

  • Which methods of payment do you accept?
  • Why was my credit card declined?

SHIPPING

  • The courier website informs that my order is in storage. What should I do?
  • How can i track my order?
  • Which courier do you use for deliveries?
  • What are the delivery costs?
  • What are the delivery times?

RETURNS

  • I have received a different item from the one ordered or a damaged item. What can I do?
  • Can I exchange a product?
  • I want to make a return, how do I do it?
  • May I cancel or delete an order?

PRIVACY POLICY

  • Policy privacy
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