An order can be cancelled before our warehouse has begun the delivery process, of which you will be notified via e-mail. In this case we will proceed with the cancellation of the order and the refund of the transaction using the same payment method used during the purchase phase.
If your order has already been shipped, you may exercise your right of withdrawal within 14 days from the date you received the goods.
Also read: I want to make a return, how do I do it?