If you find yourself in this situation, first of all we want to apologize for the inconvenience.
We will take care of solving the report in the best way. Fill in the contact form by selecting Shop Purchase Assistance. Don't forget to insert in the message text:
- order number
- photo of the item received
Put the articles (or the article) back in their original packaging and wait for our instructions on the collection of the article and the replacement of the same.
If the competent department confirms that the item is damaged or incorrect, the shipping costs for the return and / or replacement will be borne by the seller.